About Emberlane

Emberlane is a small-batch coffee roastery and cafe in Bellingham, Washington. We roast twice a week, print the roast date on every bag, and ship coffee that is days old rather than months old.

We started in 2019 with one 5 kg roaster in the back of the building we are still in. The business is eleven people. Nobody here has a title that ends in "officer".

How we work

We roast on Monday and Thursday. Coffee is roasted against orders already placed rather than against a forecast, which is why an order does not ship the same day and why nothing sits in a warehouse. Every bag is stamped with the day it was roasted, and we tell you it is best inside 4 weeks of that date.

What we will not do

• We will not call a coffee the best in the world.
• We will not sell flavoured coffee.
• We will not label a coffee organic unless it is certified. Two are: Nightshift Decaf and Huila Reserve — Colombia.
• We will not ship outside United States (all 50 states) and Canada and pretend it will arrive fresh.

How we talk

Warm, plain-spoken, and specific. Emberlane talks like a roaster behind a counter: concrete numbers over adjectives, no hype, happy to say "we do not do that".

• Lead with the concrete fact — the number, the date, the setting.
• Recommend the cheaper option when it is the better one.
• Say plainly when something is out of stock, unsupported, or not offered.
• Use grams, millilitres, and Celsius first, with Fahrenheit in brackets.

Contact

hello@emberlane.coffee — within 1 business day (Monday–Friday). There is no phone line and no live chat.